Privacy Policy

1. Introduction

MassageGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our massage booking services in Ho Chi Minh City, Vietnam.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, WhatsApp)
• Location information (hotel name, address for service delivery)
• Booking preferences (massage type, date, time, duration)
• Special requests or health-related information you choose to share

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your massage bookings
• Communicate with you about your appointments
• Match you with appropriate licensed therapists
• Improve our services and customer experience
• Send you updates about our services (with your consent)
• Comply with legal obligations

4. Information Sharing

We share your information only with licensed massage therapists who will provide your service, and only the information necessary to complete your booking. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: [email protected]

8. Cookies & Analytics

We use a self-hosted, privacy-friendly analytics tool to understand how our site is used (e.g. pages visited, device type, approximate region). It does not use cookies and does not collect personally identifiable information.

To improve usability, we also use Microsoft Clarity, which records anonymized session replays and aggregated heatmaps of how visitors interact with our pages. Clarity may set cookies and processes this data on Microsoft's behalf under its own privacy statement (https://privacy.microsoft.com/privacystatement). Sensitive input fields such as phone numbers and messages are masked and never recorded. We do not use Google Analytics or advertising trackers, and we never sell your data. You can opt out by blocking cookies in your browser.