Neck and shoulder pain is the most common complaint massage therapists hear — and for good reason. Modern life creates a perfect storm for upper body tension: hours at computers, constant phone use, stress that settles in the shoulders, and sleep positions that strain the neck.
Deep tissue massage is particularly effective for this area because the muscles involved respond well to focused, sustained pressure. The knots, trigger points, and chronic holding patterns that cause neck and shoulder pain need more than light, relaxing strokes — they need therapeutic work that reaches the deeper layers where tension lives.
This guide explains how deep tissue massage addresses neck and shoulder pain, what causes these issues in the first place, and what to expect from treatment.
For complete information on deep tissue massage technique, see our guide to deep tissue massage in Ho Chi Minh City.
Why Neck and Shoulders Hold So Much Tension
Understanding why this area gets so tight helps explain why deep tissue is effective.
The Desk Worker's Curse
When you sit at a computer, your head naturally drifts forward toward the screen. This "forward head posture" forces the muscles at the back of your neck to work constantly to hold your head up — a head that weighs 10–12 pounds. Over hours and days and months, these muscles become chronically overworked and tight.
Meanwhile, your shoulders round forward toward the keyboard. The chest muscles shorten, the upper back muscles stretch and weaken, and the muscles between your shoulder blades work overtime trying to pull everything back. The result: tight trapezius, tight levator scapulae, tight neck extensors, and painful trigger points throughout.
Phone Posture
Looking down at your phone creates even more extreme forward head posture than computer work. The angle increases the effective weight of your head on your neck muscles — up to 60 pounds of force in extreme positions. Frequent phone users often develop chronic neck tension that feels impossible to shake.
Stress Response
When you're stressed, you unconsciously raise your shoulders toward your ears. This engages the upper trapezius muscles, and if the stress is chronic, so is the muscle engagement. Over time, these muscles "forget" how to fully relax, maintaining a baseline level of tension even when you're not actively stressed.
Sleep Position
Side sleepers with improper pillow support strain their necks for 6–8 hours nightly. Stomach sleepers twist their necks to one side all night. Even back sleepers can develop issues with the wrong pillow height. Poor sleep posture compounds daytime tension.
Carrying Bags
Carrying a bag on one shoulder forces that shoulder to hike up to prevent the strap from slipping. Do this daily, and you develop asymmetric tension — one shoulder chronically tighter than the other.
Muscles Involved in Neck and Shoulder Pain
Deep tissue therapists target specific muscles depending on your pain pattern. Knowing the key players helps you communicate with your therapist.
Upper Trapezius
The large, diamond-shaped muscle covering your upper back and neck. The upper portion runs from the base of your skull to your shoulder. This is where most people feel "shoulder tension" — that heavy, tight feeling on top of the shoulders.
Common issues: Chronic tightness, trigger points that refer pain up the neck and into the head, limited neck rotation.
Levator Scapulae
A smaller muscle running from the upper corner of the shoulder blade to the side of the neck. Often called the "desk worker's muscle" because it's almost universally tight in people who work at computers.
Common issues: Pain at the angle where neck meets shoulder, difficulty turning head to one side, trigger points that cause stiff neck.
Neck Extensors (Suboccipitals, Splenius, Semispinalis)
The muscles at the back of the neck that hold your head up and control its movement. These become overworked with forward head posture.
Common issues: Tension headaches, pain at the base of the skull, general neck stiffness.
Rhomboids
Muscles between the shoulder blades that retract the scapulae (pull shoulders back). They're often strained from fighting against chronically tight chest muscles.
Common issues: Burning pain between shoulder blades, aching after prolonged sitting.
Scalenes
Three muscles on the side of the neck involved in breathing and neck movement. Often overlooked but frequently contribute to neck pain and can compress nerves causing arm symptoms.
Common issues: Pain on the side of the neck, radiating discomfort into the arm, limited neck side-bending.
How Deep Tissue Addresses Neck and Shoulder Pain
Breaking Up Trigger Points
Trigger points — those painful "knots" that hurt when pressed — are extremely common in the neck and shoulder muscles. Deep tissue therapists locate these points and apply sustained pressure until the tissue releases.
The process can be uncomfortable. You'll feel the pressure, possibly some referred pain (a trigger point in the shoulder might send sensation up into your head), and then a release as the knot softens. This release provides immediate relief and helps restore normal muscle function.
Releasing Adhesions
When muscles are chronically tight, the fibers can stick together, forming adhesions. These restrict movement and contribute to ongoing pain. Deep tissue techniques like stripping and cross-fiber friction break up adhesions, restoring normal tissue texture.
Restoring Blood Flow
Tight muscles compress blood vessels, reducing circulation. This creates a cycle: reduced blood flow means less oxygen and more metabolic waste, which makes the muscle tighter, which further reduces blood flow.
Deep tissue massage breaks this cycle. The pressure increases blood flow to the tissue, flushing out waste products and bringing fresh oxygen and nutrients that help the muscle heal and relax.
Resetting Muscle Tone
Chronic tension creates a "new normal" where muscles forget how to fully relax. Deep tissue work stimulates the nervous system to reset muscle tone, teaching overactive muscles to let go.
What to Expect During Treatment
Communication Is Essential
Before starting, tell your therapist:
Where your pain is located
How long you've had it
What makes it better or worse
Any activities that aggravate it (computer work, driving, etc.)
Your pressure preference and pain tolerance
During the session, keep communicating. "That's the spot," "that's too intense," and "can you stay there longer" all help the therapist work effectively.
Positioning
For neck and shoulder work, you'll likely spend time:
Face down with your face in a cradle (standard position)
On your side (allows access to different angles)
Face up (for front of neck, chest, and scalenes)
The therapist may move you between positions to access different muscles.
The Work Itself
Expect slow, deliberate pressure. The therapist will work along the muscle fibers, across them, and into specific trigger points. On tight areas, this feels intense — productive discomfort rather than sharp pain.
You may feel:
Deep pressure that reaches "underneath" surface tension
Tender spots that hurt but also feel like they need attention
Referred sensations (pressure on shoulder causing feeling in head)
Moments of release where the tissue softens
Breathe deeply and steadily. Holding your breath against the pressure signals the therapist to ease off.
Duration
A focused neck and shoulder session typically needs 30–45 minutes of direct work on these areas. In a 60-minute session, this allows time for connecting areas (upper back, arms). A 90-minute session allows for more thorough work and full-body integration.
After the Session
Immediate Effects
Most people feel significant relief immediately after treatment. The heavy, tight feeling lifts. Range of motion improves — you can turn your head further, rotate your shoulders more freely.
Possible Soreness
Mild soreness in treated areas is normal for 24–48 hours. This is similar to post-workout soreness and indicates that the tissue was effectively worked. It fades quickly.
Hydration
Drink extra water after deep tissue work. The massage releases metabolic waste trapped in tight tissues, and hydration helps your body flush these out.
What If Pain Returns?
One session provides relief, but chronic patterns often need multiple sessions to fully resolve. If your pain returns within a few days, it doesn't mean the massage "didn't work" — it means the underlying causes (posture, stress, habits) are recreating the tension.
How Many Sessions Will You Need?
Situation | Typical Recommendation |
|---|---|
Acute tension (recent onset) | 1–2 sessions |
Moderate chronic tension | 3–6 sessions over several weeks |
Severe chronic tension | Weekly sessions for 6–8 weeks, then maintenance |
Ongoing maintenance | Every 2–4 weeks |
Chronic neck and shoulder tension didn't develop overnight and won't fully resolve overnight. Plan for multiple sessions, especially if you've had the pain for months or years.
Between Sessions: Self-Care
Massage provides relief, but what you do between sessions determines long-term results.
Posture Awareness
Notice when you're hunching forward. Set reminders to check your posture. Adjust your workstation so your screen is at eye level and you're not reaching forward for your keyboard.
Movement Breaks
Every 30–60 minutes, stand up, roll your shoulders, and move your neck through its range of motion. Brief, frequent breaks prevent tension from accumulating.
Stretching
Simple stretches help maintain the gains from massage:
Neck side bend: Ear toward shoulder, hold 30 seconds each side
Chin tuck: Pull chin straight back (making a "double chin"), hold 10 seconds
Doorway chest stretch: Forearms on door frame, lean forward to open chest
Heat
Applying heat to tight areas increases blood flow and promotes relaxation. A warm shower directed at your shoulders, a heating pad, or a warm towel can help between sessions.
Stress Management
If stress contributes to your tension, addressing the stress helps the muscles. Even brief daily practices — deep breathing, meditation, walks — can reduce the baseline tension level.
When to Seek Medical Attention
Deep tissue massage helps muscular neck and shoulder pain. Some symptoms require medical evaluation first:
Numbness or tingling in arms or hands
Weakness in arms or hands
Pain following an injury or accident
Pain accompanied by headaches, dizziness, or vision changes
Pain that doesn't improve with rest or treatment
Fever accompanying neck pain
These could indicate nerve involvement, disc issues, or other conditions that need diagnosis before massage.
Frequently Asked Questions
How quickly will I feel better?
Most people notice improvement immediately after the first session. Lasting resolution of chronic tension typically requires multiple sessions over several weeks.
Can deep tissue massage cause headaches?
Trigger points in the neck and shoulders commonly refer pain into the head. Working these points may temporarily increase headache sensation before providing relief. If headaches persist after treatment, inform your therapist.
Should I get deep tissue or Swedish for neck and shoulder pain?
For chronic, stubborn tension, deep tissue is more effective. For mild, stress-related tightness, Swedish may be sufficient. When in doubt, start with deep tissue — you can always request lighter pressure.
Can I get massage if I have a herniated disc in my neck?
Consult your doctor first. Some massage may be appropriate; some techniques may be contraindicated. Get clearance and inform your therapist of your diagnosis.
How do I maintain results between sessions?
Posture awareness, movement breaks, stretching, and stress management all help. The massage provides relief; your daily habits determine how long it lasts.
Book Deep Tissue Massage in Ho Chi Minh City
If you're carrying chronic neck and shoulder tension from desk work, travel, or stress, deep tissue massage targets the specific muscles and trigger points causing your pain.
MassageGo offers deep tissue massage with in-room delivery across District 1, District 7, Thao Dien, Binh Thanh, and surrounding areas. Mention your neck and shoulder concerns when booking so the therapist can focus appropriately.
For complete information on deep tissue massage, see our guide to deep tissue massage in Ho Chi Minh City. For general booking information, see in-room massage in Ho Chi Minh City.
Book your session — delivered to your hotel room or residence.
This article is part of MassageGo's resource center on massage services in Ho Chi Minh City. Related guides include deep tissue massage and deep tissue vs Swedish massage.
MassageGo Team
Expert wellness tips and massage therapy insights from our team of professional therapists in Ho Chi Minh City.